Eden Solutions is committed to the responsible use of data and personal information around the globe.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First Name and Last Name
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We may use Preference Cookies to remember your preferences and various settings.
Security Cookies. We may use Security Cookies for security purposes.
Advertising Cookies: Advertising Cookies may be used to serve you with advertisements that may be relevant to you and your interests.
The information we collect is used to understand your needs and provide better service. We may use your personal information to respond to your inquiries, provide you with the services you have requested, or to improve our website and services. We may also use your personal information to send you marketing or promotional materials, but only if you have given us your consent.
We will use the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
We will not sell or share any personal information with third parties without your express consent. However, we may share your personal information with our partners or service providers in order to provide you with the services you have requested. In such cases, we will take appropriate measures to ensure that your personal information is protected.
We take all necessary precautions to protect personal information from loss, unauthorized access, or misuse. Our website is secured with industry-standard encryption methods to ensure that all personal information is kept confidential.
Cookies and Similar Technologies:
Legal Basis for Processing:
The legal basis for processing your personal information will depend on the specific circumstances and the type of information collected. In most cases, we will process your personal information on the basis of your consent or to fulfill a contract with you.
Retention of Data:
Eden Solutions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR):
Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have certain rights in relation to your personal information, including the right to access, correct, delete, and object to the processing of your personal information. If you would like to exercise any of these rights, please contact us.
Eden Solutions may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Eden Solutions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Eden Solutions relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may use third-party services, such as analytics or marketing services, to better understand how our website is used and to improve our services. These third-party services may collect personal information and are subject to their own privacy policies.
Changes to this Policy:
We may update this policy from time to time, so please review it periodically. If we make any changes, we will post the updated policy on our website.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
WPMU DEV: Basic usage tracking is provided by WPMU DEV. Their service collects an anonymized token (based on the visitors IP address). No personally identifiable details are transmitted to their service.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
If you have an account with Facebook, Twitter, Google+, LinkedIn, Foursquare or other similar websites (each a “Social Network”), your Social Network identity, including your public picture, may be associated with your location data.
Facebook: We use Facebook, which may include Facebook Impressions, Facebook Custom Audience, and Facebook Pixel, to track your use of the site and to target visitors on Facebook’s advertising platform.
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